Shipping & Returns

Refunds and Returns

We understand that despite all our greatest efforts, not all products bought online meet everyone's expectations. That is why we are happy to offer returns, color swaps and refunds. 

We want you to be 100% happy with your product so if the color is not right, we offer a free color swap to all new customers.

Boost N Blend™ is committed to providing you with a high quality women-designed product that covers up thinning hair. If for any reason you are not happy with the product, please contact us via customercare@boostnblend.com and we will be happy to discuss a return or a free color swap. All refunds are for the cost of the product minus the shipping cost (whether or not customer paid for shipping). All returns and color swaps must be notified within 30 days of purchase.

Before contacting us for a return or a refund, please ensure you have followed the instructions we have provided on this website and on the bottle and box of the product.

If you are returning a shampoo, we just ask that you make the effort to wrap the product carefully so that it doesn't leak in transit. Putting a large piece of tape across the lid to prevent it from accidentally popping open in transit is helpful.

Refunds will be processed within 14 days from receipt of the returned product.

All returns must have proof of purchase.  Please print out your email receipt from your order and include this paperwork in with your return clearly indicating your name, address and Boost N Blend order number and date of original order. Returns received without the correct paperwork will not be processed and refunds cannot be granted without the correct paperwork.

Damaged Or Incomplete Delivery

All products are thoroughly checked and are ascertained damage-free prior to dispatch. In the event customers receive damaged or incomplete items please notify us immediately via customercare@boostnblend.com and we will endeavor to rectify the problem immediately.

For all inquiries regarding any aspect of your shopping with Boost N Blend™, please contact customercare@boostnblend.com

Shipping

Standard Delivery

Orders placed by 11 am Monday to Friday (excluding public holidays) will be dispatched on the same day from our warehouse in England. Orders placed Saturdays, Sundays and holidays will be shipped the following business day.  

Free Shipping:

If you spend more than £30, standard shipping is FREE to customers in the UK.

Shipping prices:

If you have any issues with your delivery please email us at customercare@boostnblend.com

European Delivery

We now have a new warehouse in Europe, so our European customers can shop directly from our UK website without incurring customs charges.

Shipping prices:

Germany 

EU Express Shipping - 2-3 Days	—	£9.50 GBP
EU Parcel Post - 2-5 Days	—	£6.00 GBP

 

Ireland 

EU Express Shipping - 3-5 Days

—

£13.00 GBP

 

Netherlands 

Express Shipping - 1-2 Days

—

£8.00 GBP

 

Luxembourg 

EU Express Shipping - 1-2 Days

—

£12.00 GBP

 

Austria, Belgium, Denmark, France, Poland

EU Express Shipping - 2-4 Days	—	£13.00 GBP
EU Parcel Post - 3-7 Days	—	£8.00 GBP

 

Bulgaria, Czechia, Hungary, Italy, Portugal, Romania, Slovakia, Spain, Sweden

EU Express Shipping - 3-7 Days	—	£24.00 GBP
EU Parcel Post - 5 - 10 Days	—	£8.00 GBP